Now Hiring - REALTOR® Store Manager in Grapevine, TX

REALTOR® Store Manager

Administrative Support

Irving, TX USA

Looking for a bright career?

Are you looking to join an exciting company working in a positive team environment? MetroTex invites you to consider joining our company. We support one another

as we provide superior service, training and support to our members in order to elevate their success in their daily real estate businesses.

MetroTex Is Opening a New Corporate Headquarters

MetroTex is excited to announce the opening of our new corporate headquarters in Irving Texas at the end of October, 2022. Most employees have been working from home since March, 2020 so we are all very excited to be in a new state of the art facility where we will be able to collaborate, innovate and share ideas and workspace together again.

Job Description

SUMMARY: This position is responsible managing the inventory procurement, ordering and delivery of retail store products for the main headquarter office as well as satellite offices. Position holder will provide retail sales duties at the headquarter office.

DUTIES AND RESPONSIBILITIES:

• Maintains inventory by implementing purchasing plans based on optimal order quantities and staying in contact with vendors and suppliers.
• Approves and fulfills inventory requests and transfers to and from all satellite offices, and manages all recordkeeping in the inventory system including returns and adjustments.
• Provides training to new and existing Member Services Specialists at all satellite offices, and keeps them updated on inventory orders, processes and procedures.
• Serves as the point of contact for questions on retail store operations at any of the satellite offices.
• Formulates pricing policies on merchandise according to requirements for profitability of store operations for walk-in and online sales, subject to approval of the Director of Finance.
• Fulfills approved requisitions for internal office supply orders and all external shipping/courier services for the organization; maintains basic office supply inventory and shipping records in a centralized location.
• Assists with annual inventory physical count and initiates any corrective actions to meet financial objectives.
• Coordinates online REALTOR® orders for all locations, and fills online orders for the headquarter location.
• Develops a schedule of activities and promotions throughout the year strategically designed to increase revenue, and coordinates sales promotion activities, prepares merchandise displays and provides advertising details to the Marketing & Communications team.
• Answers and responds timely to phone calls, voice mail and email inquiries and maintains digital record-keeping systems in accordance with company policy.
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

• Associate's Degree (AA) or equivalent from a two-year college or technical school, or one to two year related experience and/or training, or equivalent combination of education and experience.
• Computer skills required: Must be proficient utilizing various Microsoft applications (e.g. Word, Excel, Outlook) as well as Internet Software.
• Other skills required:
  • Experience with a POS/Inventory system preferred.
  • Excellent customer service skills.

• Strong organizational skills; able to manage priorities and workflow.
• Ability to perform clerical functions and basic accounting procedures.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Acute attention to detail.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

COMPETENCIES:

• Customer Service – Responds to requests for service or assistance, works well with customers, promotes a positive image of the company, strives to solve issues related by customers, meets commitments.
• Dependability – Meets deadlines, works independently, accountable, maintains focus, punctual, good attendance record.
• Product Expertise – Knows product features, understands marketplace, shares expertise with others.
• Technical Skills – Maintains current understanding of technical processes/equipment, uses technology to increase performance/productivity, continuously builds knowledge and skills.
• Budget – Uses resources efficiently, Strives to reduce cost, part of the budgeting process.
  

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Occasionally required to stand
• Occasionally required to walk
• Frequently required to sit
• Frequently required to utilize hand and finger dexterity
• Occasionally required to climb, balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• While performing the duties of this job, the noise level in the work environment is usually moderate
• The employee must frequently lift and/or move up to 50 pounds
• Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus